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How rezeki66 Handles Your Personal Information

Every account on rezeki66 comes with a straightforward commitment — your personal information, payment activity and browsing behaviour are collected only for the purposes set out in this policy, and never shared without a clear, lawful reason.

Data collected for account and payment use onlyTouch 'n Go eWallet, Boost, GrabPay activity kept privateYou can request, update or remove your dataNo third-party selling of your informationPolicy applies to all sessions — mobile and desktop

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REACH OUR TEAM

Contact Us About Your Privacy Rights

If you want to access, correct or delete your personal data, our support team handles these requests directly. Reach out through live chat inside your account, submit a request by email, or use the contact form available on the platform. We aim to acknowledge your request and provide a response within a reasonable time frame — complex data-access requests may require identity verification before we process them.

Team online

Live Chat

Open the chat widget inside your account to speak with our support team. Available for account and privacy queries — no hold music, just direct responses.

Email Request

Send your data request or privacy concern to our listed support email. Include your registered account name so we can locate and verify your record accurately.

Contact Form

Use the on-platform contact form to submit a written query. Select the Privacy category so your request is routed to the right team without delay.

Data We Gather and Why It Exists

rezeki66 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we record the details you submit during registration — your name, contact information and login credentials. Once your account is active, we log payment-related activity to process deposits and withdrawals accurately; this includes transaction references generated through Touch 'n

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Go eWallet, Boost and GrabPay, as well as DuitNow and FPX transfers where applicable. We do not store full wallet credentials on our side — payment authentication happens within your chosen app. We also collect device and session data: the type of device you use, your
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mobile browser version and the pages you visit within the platform. This session data helps us detect unusual access patterns and keep your account secure. Cookies are used to maintain your login state and remember preferences such as language and odds display format. You can manage
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cookie settings through your mobile browser at any time. Where we rely on third-party providers — such as game studios like Pragmatic Play or live-stream infrastructure — data shared with them is limited to what those services technically require and is governed by contractual data-processing terms.
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Eligibility to use the platform depends on local law and is available where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Retention and Account Security

We apply layered security practices across your account — from the moment you log in to the point a withdrawal clears back to your Boost or GrabPay wallet. Your data is not an afterthought; it is managed under consistent access controls, and only authorised personnel interact with account-level records. Here is what that looks like in practice.

Account Security

Login sessions use encrypted tokens. If a login attempt looks unusual — wrong device, unrecognised location — you may be prompted for OTP verification before access is granted.

Cookie Control

Session cookies keep your account active across pages. You can clear or block these through your mobile browser settings; doing so may require you to log in again on your next visit.

Data Retention

We keep your account data for as long as your account remains active and for any period required by applicable regulations. Once a retention period ends, data is deleted or anonymised.

Third-Party Limits

Game providers like Evolution and PG Soft receive only the session data their platforms need to run. We do not pass your payment details, wallet IDs or contact information to game studios.

Frequently Asked Questions About Your Data

These are the questions we hear most often from account holders in Malaysia about how their information is managed, who sees it, and what they can do if they want changes made.

Yes. Submit a data-access request through live chat or email, including your registered account name. We will verify your identity and provide a summary of the data we hold on your account.

Only where necessary. Game providers like Pragmatic Play receive session data to run games. Payment processors handle transaction references. We do not sell your information to advertisers or unrelated companies.

We log transaction references and amounts for account reconciliation. Your actual wallet credentials and PIN remain on your eWallet app — we never hold or access those directly.

Use the contact form and select the Privacy category, or email support directly. Note that some data may be retained for a period required by regulation even after an account closes.

We use session cookies to keep you logged in and preference cookies to remember your display settings. You can block or clear cookies in your mobile browser, though this may affect your login experience.

Reach out to our support team via live chat immediately. For formal complaints, use the email channel and mark your message as a privacy concern — these are escalated to the data-handling team directly.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us Inforezeki66 Glossary

How rezeki66 Handles Your Personal Information

Contact Us About Your Privacy Rights

Live Chat

Email Request

Contact Form

Data Handling, Retention and Account Security

Account Security

Cookie Control

Data Retention

Third-Party Limits

Frequently Asked Questions About Your Data

01 Can I see what personal data rezeki66 holds about me?

02 Does rezeki66 share my data with third parties?

03 Is my Touch 'n Go eWallet or Boost transaction data stored on the platform?

04 How do I request that my account data be deleted?

05 Does rezeki66 use cookies, and can I turn them off?

06 Who do I contact if I think my account data has been mishandled?

Privacy Policy

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